DELIVERY

Cut off time

At florii.com.au, we provide next day delivery service for any order that made prior to 9pm everyday.

Responsibility

To avoid delays with processing your order, please ensure that you enter the correct delivery address, Company Name were applicable and phone numbers for the recipient. Please note that a contact number is required for deliveries to a unit block/townhouse/villa.

If an incorrect address is supplied by the customer and the flowers have been delivered , the flowers will be recovered (where possible) the customer will be contacted and additional charge may apply for the re-delivery.

However if the flowers are delivered to an incorrect address and are not recovered, Florii Flower Studio (florii.com.au) cannot accept any responsibility. It is the obligation of the customer to supply accurate details at the time of ordering. 

If the recipient is not home when the delivery is made , the flower and gifts will be left at the recipient’s front door, if our experienced couriers deem it to be safe, otherwise the store and the customer will be contacted for further instructions, additional charges will apply. 

Delivery time

Normal delivery times for Florii Flower Studio are between 9-5pm Monday to Friday for businesses, and 9-7pm AEST for residences. Saturday 9-5pm AEST. If you require delivery time out of our normal delivery times, additional charges will apply, please contact us via sales@florii.com.au.

Florii Flower Studio cannot guarantee specific delivery times but will make every attempt to fulfil your request.

We are unable to deliver on National Public Holidays, orders placed for these dates will automatically be delivered the next business day. 

For Major events such as Valentine’s Day and Mother’s Day falling on a Sunday deliveries will be possible but may be limited to certain areas, please contact us to confirm.

SHIPPING

At the moment, Florii Flower Studio only ship our product to all Sydney suburbs within 25kms radius from Sydney with flat rate of $15. Please check the suburbs list here. If your shipping address is not on this list, please contact us here for further assistance.